Sales Operations Manager (CRM Owner)

SmartDev is an AI-powered software development company headquartered in Vietnam. The Sales Operations Manager (CRM Owner) role exists to take ownership of HubSpot operations, ensuring it reflects sales reality and supports reliable reporting and decision-making. The role is responsible for controlling how sales actually operate through CRM governance, process enforcement, and analytical insight.

Requirements

• At least 4+ years of experience in Sales Operations, CRM Management, Business Analyst, or Data Analyst roles
• Good working proficiency in English (written and verbal) and ability to work effectively with international stakeholders
• Hands-on experience with HubSpot or comparable CRM systems
• Strong analytical mindset with structured problem-solving skills
• Solid understanding of sales workflows (SDR, BDM, AM)
• Ability to challenge inconsistencies and enforce process discipline

Benefits

• International working environment with AI-driven strategic direction.
• 20 days of annual leave – Hybrid working mode.
• Premium healthcare package with PVI and comprehensive annual health check-ups
• Competitive salary & 13th salary bonus
• Lunch allowance to fuel your productivity.
• Engaging company culture with fun activities