People Operations Manager

Role Overview

The People Operations Manager oversees and manages all HR functions within the organization, ensuring seamless operation of HR processes, fostering a positive work environment, and enhancing employee experience.

What You Will Do

Key responsibilities include employee relations, HR management, strategic HR initiatives, benefits administration, conflict resolution, job evaluation, recruitment, talent pipeline management, staffing, employee incident/accident support, training and development, performance management, policy advisory, and regulatory compliance.

Why It Might Be a Fit

The ideal candidate will have excellent communication and interpersonal skills, strong decision-making and problem-solving capabilities, and experience in administration of benefits, HR compliance, and recruitment practices.

Requirements

• Excellent communication and interpersonal skills
• Strong decision-making and problem-solving capabilities
• Experience in administration of benefits and assist in the election or change in benefits and providing new benefit ideas to remain a competitive employer in the market
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources, leadership techniques, production methods and coordination of people and resources
• Knowledge of human behavior and performance: individual differences in ability, personality, and interest, learning and motivation methods
• Knowledge of principles and procedures for personnel recruitment, selections, hiring, training, and discharge
• Knowledge of principles and methods for teaching and instruction for individuals and groups and the measurement of training effects
• Strategic thinking with the ability to formulate business plans
• Proven leadership qualities, with effective team management and building skills
• Knowledge of business and management principles, human behavior and performance, and training methods
• Understanding employment laws and recruitment practices
• Proficiency in Microsoft Office, excel, presentation software and the ability to learn new software and HRIS systems
• Experience in recruitment, employee relations, performance management, and HR compliance
• Ability to maintain confidentiality and manage sensitive information
• Ability to develop specific goals and plans to prioritize, organize, and accomplish your work
• Effective multitasking in a dynamic team environment
• Ability to work in a busy team environment and be able to handle stress

Benefits

• Benefits administration
• Employee relations
• Conflict resolution
• Job evaluation
• Recruitment
• Talent pipeline management
• Staffing
• Employee incident/accident support
• Training and development
• Performance management
• Policy advisory
• Regulatory compliance