Account Manager – Growth (ET hours)

Stadium is a platform for global recognition, swag, and gifting. The Account Manager – Growth will own a defined book of package customers, leading renewal conversations, managing pricing and contract discussions, and identifying upsell opportunities.

Requirements

• 2-5 years of experience in Account Management, Customer Success, Renewals, or Sales within B2B SaaS
• Direct ownership of renewal and expansion targets within a defined book of business
• Demonstrated accountability for net revenue retention, not just customer satisfaction
• Comfort having difficult pricing or contract convos while maintaining relationship strength
• Experience leading pricing and contract negotiations independently
• Strong ability to manage multiple accounts while maintaining commercial focus
• Comfort navigating CRM systems and internal tools to manage pipeline, forecasting, and reporting
• A proactive mindset – you seek out information, identify leverage points, and move initiatives forward
• Confidence coordinating across departments to drive projects from concept to completion
• The ability to balance customer advocacy with sound commercial decision-making
• English as a first language (additional languages a plus)

Benefits

• Quarterly bonus
• Health insurance
• E-Verify for employment eligibility confirmation