Head of Finance Operations – 4 Month FTC

Role Overview

Lead the delivery, performance, and continuous improvement of Finance Operations, ensuring efficient, well-controlled, and customer-focused financial services that support one of the UK’s most diverse property portfolios.

What You Will Do

Lead the delivery of accounts receivable, accounts payable, service charge accounting, client accounting, and operational close activities; ensure robust financial controls, governance standards, and service levels are consistently achieved.

Why It Might Be a Fit

A collaborative and resilient finance leader with a strong track record of delivering high-quality operational finance services within a complex organisation.

Requirements

• Significant leadership experience within Finance Operations, operational finance, property finance, or a large-scale shared service environment.
• Proven ability to lead multiple transactional finance functions while maintaining service excellence through periods of change and transformation.
• Strong service charge accounting experience, with a comprehensive understanding of accounts receivable, accounts payable, client accounting, credit control, and month-end operational processes.
• Experience managing outsourced service providers, managing agents, or third-party operational partners.
• Strong understanding of financial controls, operational risk management, audit requirements, client money responsibilities, and fraud prevention.
• Demonstrable experience delivering process improvement, digitisation, automation, and operational transformation initiatives.
• Excellent analytical skills with the ability to interpret complex operational data and translate insights into clear business actions.
• Strong stakeholder management and communication skills, with confidence influencing and partnering at all levels.
• Ability to balance strategic priorities with hands-on operational leadership in a fast-paced environment.
• A collaborative, inclusive, and customer-focused leadership style that enables teams and colleagues to perform at their best.
• Resilience, adaptability, and sound judgement when managing complex challenges and competing priorities.

Benefits

• Competitive salary
• Pension
• Performance-related bonus
• Flexible working
• Market-leading family policies
• Shopping discounts in the West End
• Private healthcare
• Life and critical illness cover
• 28 days holiday with the option to buy more