Role Overview
The Manager, Business Operations and Enablement is a people leader and operational owner supporting The New York Times’ Advertising organization. You will translate advertising strategy into scalable execution across the sales cycle.
What You Will Do
Responsibilities include managing client coordinators, resource planning, classified business operations, Salesforce governance and enablement, performance analytics, and competitive intelligence.
Why It Might Be a Fit
This is a hybrid role based in the NYC office, requiring a strong ability to synthesize and present material to team members, and experience aggregating data in Excel with pivot tables or LOOKUPs.
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- 4–6 years of relevant experience in business and sales operations, advertising/media, client services, and data science
- 3+ years of experience improving operating models, workflows, governance, service standards, or business processes in a complex organization and directly managing teams
- Experience leading projects end to end, including change management, communications, implementation, and measurement
- Salesforce or customer relationship system experience
- Experience using dashboards, productivity metrics and insights to influence decisions
- Strong ability to synthesize and present material to team members
- You are strategic and curious
- Experience aggregating data in Excel with pivot tables or LOOKUPs
Benefits
- Medical, dental and vision benefits
- Flexible Spending Accounts (F.S.A.s)
- A company-matching 401(k) plan
- Employee stock purchase plan
- Paid vacation
- Paid sick days
- Paid parental leave
- Tuition reimbursement
- Professional development programs
To apply for this job please visit job-boards.greenhouse.io.
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