Part-Time Customer Experience Coordinator

Role Overview

As a Part-Time Customer Experience Coordinator, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. You will lead by example, engaging and interacting with all customers, and promoting a culture of honesty and integrity.

What You Will Do

Your day-to-day responsibilities will include creating a positive internal and external customer experience, training and mentoring Associates, assigning registers, and addressing customer concerns. You will also communicate effectively with management and Associates, and ensure adherence to all labor laws, policies, and procedures.

Why It Might Be a Fit

We are looking for a team player who can work effectively with peers and supervisors, respond appropriately to changes in direction or unexpected situations, and provide recognition and constructive feedback. You will have the opportunity to grow your career and make an impact in a Fortune 100 company and the world’s leading off-price retailer.

Requirements

• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance