Sales Operations Coordinator

About Themis Intelligence

Themis Intelligence builds the Utility Knowledge Base (UKB) and Human-Guided Intelligence (HGI) platforms, redefining how utilities operate.

Our systems transform complex operational data into clear, high-confidence decisions. We design software that empowers grid professionals to think faster, act decisively, and operate with precision in critical environments. Every product we ship is built for real-world performance: reliable, observable, and secure from day one.

We are an AI-first organization, continuously applying modern tools and workflows to improve how we plan, execute, and deliver outcomes.

About the Role

As a Sales Operations Coordinator, you will help Themis move opportunities forward by keeping leads organized, maintaining CRM hygiene, and driving disciplined follow-up across Themis and Survalent sales resources. Themis sells an AI subscription solution into utilities, starting with existing Survalent customers and expanding to net-new targets over time.

This is an early-career role (typically 3+ years of experience) for someone who is highly organized, communicates with professionalism and initiative, and can work cross-functionally to keep pipeline momentum.

In this role, you will

• Manage multiple internal and external projects across different stages and priorities
• Structure and track work in Notion (source of truth), including timelines, deliverables, and status
• Consistently use AI tools to streamline tracking, automate reporting, and improve collaboration
• Maintain dashboards with clear visibility into progress, risks, and dependencies
• Track milestones, dependencies, and key activities to ensure consistent forward momentum
• Run project meetings, capture decisions, and ensure follow-through
• Identify risks and blockers early and coordinate resolution
• Drive alignment across teams and stakeholders, clarifying priorities and escalating when needed
• Support customer-facing projects (pilots, contracts), ensuring clear expectations and delivery
• Work with engineering teams to track and report on progress without managing development directly
• Develop a working understanding of Themis products, customers, and industry to improve coordination and decision-making
• Support presentations or light product walkthroughs when needed
• Continuously improve workflows, templates, and tracking approaches
• Share lessons learned and contribute to team effectiveness
• Operate flexibly in a small team environment

Quality bar

We care deeply about quality because this work represents the Themis brand:

• Professional writing and formatting; proofread before sending
• Clean, consistent reporting with current next steps
• Collateral follows templates/branding; no outdated versions sent

You might thrive in this role if you

• 3+ years of experience in a B2B SaaS environment (Sales Ops Coordinator, Sales Coordinator, junior SDR, or similar)
• Exceptionally organized, reliable, and detail-oriented
• Comfortable working in CRMs with strong pipeline discipline (stages, next steps, activity logging, aging)
• Confident with spreadsheets (Excel / Google Sheets) for tracking, reporting, and basic analysis
• Familiar with B2B sales language and sales process fundamentals (qualification, discovery, demo, proposal, close)
• Able to communicate with professionalism, assertiveness, and initiative—especially when coordinating across Survalent and Themis
• Able to draft clear, concise prospect emails and internal summaries
• Comfortable drafting and polishing sales materials in existing templates

Bonus

• Notion power user (databases, views, filters, light reporting)
• Strong PowerPoint / Google Slides skills (formatting, layout, and polishing in templates)
• Prior exposure to utilities or enterprise software sales motions

What success looks like

• Projects are organized, visible, and progressing consistently
• Teams are aligned and able to execute with less friction
• Stakeholders have clear, reliable insight into status and outcomes
• Customer engagements are coordinated professionally
• AI tools are actively used to improve efficiency and collaboration
• Project management becomes more effective and scalable over time

This is a full-time, permanent hybrid role (four days in-office) reporting directly to the President. The salary range for this role is $75,000–$85,000.