Director, Product Marketing GTM (Service Cloud)

Hybrid Full TimeChicago, Illinois, United StatesTrailhead

Role Overview

The Director, Product Marketing GTM (Service Cloud) will own the go-to-market strategy for the core Service business, telling one end-to-end Service story across Agentforce, Service Cloud, and Contact Center. This role will act as the voice of sales, translating business needs across marketing, sales enablement, product, and field teams.

What You Will Do

Key responsibilities include owning the go-to-market strategy, acting as the voice of sales, being a subject matter expert for Service, owning competitive strategy, leading cross-functional planning, and driving launch strategy for key Service product launches.

Why It Might Be a Fit

The ideal candidate will have 8+ years of experience in product marketing, sales, or go-to-market roles, with experience leading and inspiring a team of marketers, strong communication and storytelling skills, and the ability to present confidently to executive leaders, cross-functional partners, and customers.

Requirements

  • 8+ years of experience in product marketing, sales, or go-to-market roles
  • Experience leading and inspiring a team of marketers
  • Strong communication and storytelling skills
  • Ability to present confidently to executive leaders, cross-functional partners, and customers

Benefits

  • Time off programs
  • Medical, dental, vision, mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k)
  • Employee stock purchasing program

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To apply for this job please visit salesforce.wd12.myworkdayjobs.com.

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