Sales Development Representative

Role Overview

As a Sales Development Representative, you are the primary first point of contact for all new clients. This role is critical — you will work closely with the Sales Manager, Sales Team, and General Manager, directly impacting the company’s financial performance.

What You Will Do

Proactively contact leads, schedule face-to-face appointments, and maintain a clean, organized sales pipeline. Record all sales calls and in-person sales conversations daily and upload them to the system.

Why It Might Be a Fit

You must deeply resonate with our core values and operate to a high standard. You will have opportunities for growth, autonomy, and impact in a dynamic team environment.

Requirements

• Proactively contact leads within 2 minutes of them expressing interest.
• Contact leads 3 times a day, 3 calls each time for 5 days straight until they have responded.
• Ensure all potential client inquiries are replied to before end of business each day.
• Organize, clean, and maintain your sales pipeline daily.
• Record all sales calls and in-person sales conversations daily and upload them to the system.
• Schedule face-to-face appointments with clients and show up on time.
• Prepare adequately for every in-person appointment.
• Greet all visiting clients, understand their needs and goals, and help them book an actual consultation.
• Attend daily sales team meetings and full-team daily meetings.
• Provide suggestions for the company’s short-term and long-term business strategy.
• Maintain open and transparent communication throughout the team and onboarding process.
• Seek out and provide client experience and feedback to present to team leadership.
• Attend weekly one-on-ones and daily team meetings for coaching, understanding of company vision/mission/strategy, and to seek support or help.
• Complete the weekly sales report for the manager/owner by Thursday end of business each week.
• Record detailed notes in the system so coaches can fully understand each client’s situation and provide appropriate support.

Benefits

• Labor and health insurance included
• 2 days off per week
• Free Gym membership
• Team dinners / outings / member events