Role Overview
The Customer Experience Specialist is responsible for developing new commercial fleet accounts and strengthening existing customer relationships to drive business growth. This role focuses on identifying customer needs, promoting service and body shop repair capabilities, generating repair orders, and selling extended warranty contracts.
What You Will Do
Prospect and develop new commercial fleet accounts, maintain and grow existing customer relationships, generate service and body shop repair orders, conduct facility tours, present service solutions, and sell extended warranty contracts.
Why It Might Be a Fit
The ideal candidate will exhibit leadership qualities, teamwork qualities, excellent customer service skills, strong communication skills, and five or more years of experience in the heavy-duty trucking industry.
Requirements
- Five (5) or more years of experience in the heavy-duty trucking industry
- Technician experience
- Maintain professional appearance
- Excellent customer service skills
- Strong communication skills
- Must exhibit leadership qualities
- Must exhibit teamwork qualities
Benefits
- Fantastic Culture
- 401k + match
- Health, Dental & Vision Insurance + HSA & FSA
- Employer paid Life Insurance
- Paid Vacation Days
- Sick Leave
- Company perks such as employee discounts, company events and training programs
- Excellent Training and Career Advancement Opportunities
To apply for this job please visit jobs.dayforcehcm.com.
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