Role Overview
The role will provide analytical and commercial support to the Segment GTM team by turning customer, revenue, margin, and behavioural data into actionable insights. The role will have a primary focus on strengthening churn forecasting, analytics, and performance management across B2B segments.
What You Will Do
The role will involve building and maintaining segment-level forecasts, risk models, and scenario analyses to quantify customer, service, revenue, and margin impacts. The role will also involve analysing customer cohorts, behavioural trends, and commercial performance across segments, products, lifecycle stages, and contract profiles.
Why It Might Be a Fit
The role requires a strong analytical judgement to interpret complex datasets and AI-generated outputs, quantify business value, and deliver actionable recommendations that improve profitability, customer outcomes, and operational efficiency.
Requirements
- 5+ years’ experience in commercial analysis/business performance
- Experience in telco, ICT or SIO based industries
- Proven experience in supporting GTM or sales teams with commercial signs
- Exposure to churn, pricing, customer lifecycle analytics advantageous
Benefits
- Diverse and dynamic teams with a supportive and inclusive culture
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities
- Flexible hours and a hybrid working environment
- Generous discounts on power, gas, mobile, and internet
- Competitive leave options
- Study assistance programs
- Health and wellness offerings
- Access to wellbeing initiatives
To apply for this job please visit jobs.dayforcehcm.com.
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