WalkMe, an SAP company, is looking for a Senior Customer Success Manager to help take digital adoption and WalkMe to the next level. The ideal candidate will be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform.
Requirements
- 5+ years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 1000 companies and their executives.
- Experience managing a quarterly retention and growth quota.
- Maintained a book of Enterprise customer accounts (4000+ Employees).
- Increase customer satisfaction, adoption, and retention applying to a technical product.
- High competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.
Benefits
- Annual leave policy
- Health coverage options
- Retirement contributions
- Quarterly wellness reimbursements
- Daily BrightBreaks
- Wellness@WalkMe
- Refreshing Days
To apply for this job please visit jobs.lever.co.
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