User Growth Regional Lead

Role Overview

We’re looking for a Growth Regional Lead who is resourceful, data-driven, and excited about getting things done. You’ll be responsible for managing product roll-outs and supervising user growth activities throughout our field locations as we rapidly scale our business in the Democratic Republic of the Congo (DRC).

What You Will Do

Manage a team of supervisors who in turn, manage field-based promoters, Identify and find solutions to critical blockers for user growth and maintain active usage of our financial products in assigned areas, Hire, train and manage distribution team members and build systems to rapidly scale distribution as needed, etc.

Why It Might Be a Fit

Have successfully planned and managed customer acquisition strategies for mobile/financial, or FMCG products before, Communicate effectively and often, both in writing and in person, to the point of overcommunication, Are detail-oriented and seek to achieve excellence in everything you do, etc.

Requirements

• Proficiency in French is required, with English being a plus as this role involves interacting with non-French-speaking stakeholders.
• At least 3 years of relevant work experience specifically managing field teams or user acquisition teams based in the field.
• At least 1 year’s experience designing strategies for user acquisition for a telecom, payment service provider, FMCG, or financial institution.
• At least 1 year’s experience managing large teams (50+ people).
• Prior launch/expansion experience is desirable.

Benefits

• 100% of your health care insurance premium cost for yourself and your dependents
• Generous parental leave policies (26 weeks for mothers and 4 weeks for fathers)
• Subsidized childcare when you return to work
• Airtime reimbursement
• Free food and a beautiful office space