Bank Customer Experience Specialist – Rotating Shifts

A-IT SOFTWARE SERVICES PTE LTD in Singapore is seeking a Customer Service Officer for a 6-month contract to support a leading bank. You will be the first point of contact for general and transactional inquiries, ensuring empathetic, accurate, and timely responses across channels.

You will handle diverse customer needs, promote digital banking services, and collaborate with internal teams to resolve issues while maintaining high service quality and compliance with risk standards.

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