Banking Customer Experience Specialist

ITCAN PTE. LIMITED is seeking a customer service professional to handle inbound and outbound calls for banking account servicing, campaigns, and product inquiries. You will follow up on cases with timely updates and maintain strict confidentiality of bank and customer information.

The role requires a positive, proactive attitude, excellent spoken and written communication, and strong MS Office skills. Overtime may be necessary, with a structured 5-day workweek and rotating rest days.

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