QUESSCORP SOLUTIONS PTE. LTD. seeks an AI Strategy & Implementation lead to shape and drive AI initiatives across customer service. You will deploy chatbots, virtual assistants, agent copilots, and automated workflows to elevate customer experiences.
Collaborating with technical and business teams, you will integrate AI with CRM, ticketing, and engagement platforms, monitor performance with dashboards, and ensure governance, risk, and data privacy standards.
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