Job Description
The Financial Analyst supports the FP&A and Finance Business Partnering functions for Customer Operations and other finance/business initiatives. The role focuses on delivering insightful financial analysis, supporting budgeting and forecasting activities, and partnering stakeholders to drive operational and financial performance improvements.
The individual will work closely with business teams to support decision-making, improve financial visibility, and contribute to cost optimisation and transformation initiatives across the organisation.
FP&A Support
Support the preparation of budgets, forecasts, long-range plans, and monthly management reporting
Perform variance analysis against budget and forecast to identify key trends, risks, and opportunities
Consolidate and analyse financial and operational data to support business performance reviews
Assist in preparing management presentations, dashboards, and financial insights for stakeholders
Finance Business Partnering Customer Operations
Partner Customer Operations and other business units to support financial performance management
Provide ad-hoc analysis and financial insights to support operational and strategic decision-making
Support business cases, cost optimisation initiatives, and investment evaluations
Work closely with stakeholders to understand business drivers and financial impacts
Process Improvement & Transformation
Support finance transformation and process improvement initiatives across FP&A and reporting processes
Identify opportunities to improve reporting efficiency, standardisation, and data accuracy
Contribute to automation and simplification initiatives to reduce manual processes and improve turnaround time
Document financial processes, assumptions, and reporting methodologies where required
Financial Governance & Controls
Ensure accuracy, completeness, and integrity of financial information used for reporting and analysis
Support compliance with finance policies, governance standards, and internal controls
Assist with audit requests and finance reviews where required
Qualifications
University degree, major in Accounting or Finance
Relevant experience in FP&A, process improvement
Ability to thrive in a fast-paced environment with a degree of ambiguity
Good interpersonal, communication and collaboration skills
Effective collaboration with internal and external stakeholders
Strong MS Office tools knowledge, Excel proficiency, SAP, Workday Adaptive Planning is considered a plus
Fluency in English, both written and spoken
Positive, proactive and self-motivated personality
To apply for this job please visit en-sg.whatjobs.com.

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