Customer Experience Specialist (Flexible Work)

TDCX Singapore-headquartered, a leading global BPO delivering CX, sales and digital marketing services, is seeking a Quality Manager to oversee customer support quality across channels. The role emphasizes continual improvement, effective listening, and strong English communication in a fast-paced environment.

You will contribute to quality standards, engage with customers, and support ongoing learning and development within a global, award-winning company with flexible work arrangements and

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