TDCX, Singapore-headquartered, is looking for a Training Programs Specialist to develop and deliver training for new and existing agents. You will partner with operations to identify needs, design modules, and ensure content aligns with client expectations.
You will monitor agent performance, provide actionable feedback, and help implement corrective action programs to raise CSAT and service quality. Join a global leader in CX solutions.
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To apply for this job please visit en-sg.whatjobs.com.
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