Xapo Bank is seeking a Customer Success Team Lead for APAC, a fully remote role with global impact. You will supervise and coach Advisors, drive onboarding, and manage performance against KPIs, while collaborating with product and sales teams to optimize processes.
The role requires strong leadership, analytics, and Chinese language proficiency to support a diverse APAC customer base. Join a fully distributed team and shape customer outcomes through scalable support, QA programs, and data-driven
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