Senior Revenue Enablement Lead – SMB

Your Impact on our Mission

Zocdoc’s Local Sales (SMB) business is a critical growth engine and this role exists to directly influence its performance.

As a Field Enablement Lead for Local Sales (SMB), you will architect and drive the enablement strategy that improves seller productivity, accelerates ramp, and increases measurable revenue outcomes. You will partner closely with Sales Leadership, Revenue Operations, and other cross‑functional stakeholder groups to identify performance gaps, prioritize high‑impact initiatives, and drive the behavioral shifts that improve access rate, conversion, and other key revenue metrics.

You will serve as a trusted thought partner to Sales Leadership. You’ll align on priorities, influence decision‑making, and ensure our SMB teams are equipped to execute at a high level in a fast‑evolving healthcare marketplace.

You’ll enjoy this role if you…

• Thrive in environments where you are expected to create clarity, not wait for it
• Care deeply about measurable business impact and believe enablement should move revenue metrics, not just satisfaction scores
• Can influence senior leaders and drive alignment without formal authority
• Are energized by building scalable systems that improve productivity across an entire sales segment
• See AI and data not as buzzwords, but as tools to meaningfully increase seller effectiveness and operational leverage
• Prefer solving root‑cause performance problems over simply delivering more training
• Take ownership of outcomes and feel personally accountable for the success of the teams you support

Your day to day is…

• Gaining agreements across leaders on prioritization of initiatives, scope of initiatives and metrics to be impacted
• Delivering on enablement priorities for all roles within the segment for onboarding & everboarding needs through a well‑designed quarterly enablement roadmap
• Establishing trusting and strong working relationships cross functionally to collaborate in delivering comprehensive enablement programs
• Being innovative in proposing engaging enablement approaches by leveraging multiple delivery modalities, maximizing value of tools, gamification and proposing AI solutions to drive seller productivity
• Developing role specific playbooks including documentation of customer journey, sales processes, GTM strategies and keeping the information current as processes, tools or strategies shift and/or new approaches are rolled out
• Aligning enablement solutions to business problems and managing impact through a data‑driven approach to scaled adoption of learning and showcasing the metrics to the relevant stakeholders
• Contributing in WBRs, QBRs related to enablement impact and delivering regular readouts on ongoing and upcoming roadmap of enablement programs with clear metrics
• Implementing a structured quarterly enablement roadmap aligned to SMB GTM priorities
• Improving leading performance indicators (e.g., ramp time, first‑time adoption, access rate, conversion rate).
• Launching or enhancing an AI‑enabled workflow that meaningfully increases seller productivity or reduces manager coaching burden.
• Establishing a repeatable measurement framework linking enablement initiatives to business KPIs.
• Becoming a trusted thought partner to Sales Leadership, proactively identifying performance risks and proposing solutions.

You’ll be successful in this role if you have…

• The mentality of an entrepreneur/owner and a strong bias to action.
• Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
• Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
• 6+ years of experience in enablement, preferably selling SAAS and/or marketplace solutions
• A proven track record of building and maintaining cross‑functional relationships and internal stakeholder management
• Experience with enablement tools such as LMS, Knowledge/content management tools and sales tools such as SF, Gong, Outreach and others
• You have leveraged AI in driving enablement approaches allowing programs to scale
• Exceptional analytical, facilitation, written and oral presentation skills

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation(if salaried)
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

NYC Base Salary Range

$141,900—$192,000 USD

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

Zocdoc is an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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