Sales Development Representative (SDR) – Cold Calling (B2B SaaS)

Role Overview

We’re looking for a driven Sales Development Representative (SDR) to join a growing B2B SaaS company that helps restaurant businesses improve profitability and streamline operations. In this role, you’ll engage restaurant owners and decision-makers through outbound cold calling, identify business challenges, qualify opportunities, and schedule product demonstrations for the sales team.

What You Will Do

Conduct a high volume of outbound cold calls to restaurant owners and operators, introduce the company’s software solution, capture prospects’ attention, and generate interest quickly. Identify whether prospects match the ideal customer profile, understand their current operations, and discover operational pain points and business challenges.

Why It Might Be a Fit

You’ll thrive in this position if you are confident and resilient, comfortable making a high volume of outbound calls, curious and consultative, skilled at building rapport quickly, results-oriented and accountable, coachable and eager to improve, organized and detail-oriented, and focused on quality conversations rather than simply booking meetings.

Requirements

• Previous experience as an SDR, BDR, Appointment Setter, Telesales Representative, or similar outbound sales role
• Proven experience making outbound cold calls
• Experience speaking with business owners or senior decision-makers
• Excellent communication and active listening skills
• Strong objection handling and persuasion abilities
• Ability to identify business needs through discovery questions
• Experience using CRM platforms
• Highly organized with excellent follow-up skills
• Comfortable working independently in a remote environment
• Strong spoken English with clear pronunciation
• Reliable internet connection and a professional home office setup