Role Overview
The Manager, Sales Operations, plays a critical role in overseeing the day-to-day execution of customer and partner requirements. This individual leads a team responsible for delivering on key operational activities such as generating quotes and processing customer purchase orders.
What You Will Do
Responsibilities include team leadership and development, operational execution, KPI and performance management, escalation management, collaboration and communication, and process improvement.
Why It Might Be a Fit
The Manager is a primary point of escalation for team members and is responsible for providing leadership, guidance, and support to ensure the team delivers consistent results.
Requirements
- Bachelor’s degree in Business, Finance, or a related field, or equivalent work experience in the IT or Sales Operations industry
- 5+ years of experience in sales operations or sales support, with leadership experience
- Strong experience in managing operational processes and ensuring team success through training and development
- Ability to analyze data and drive decisions based on performance metrics
- Proficiency with CRM systems, data tools, and Microsoft Office (Excel, Word)
Benefits
- Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
To apply for this job please visit myjobs.adp.com.
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