Technical Account Manager

Role Overview

As a Technical Account Manager at Xtremepush, you will work directly with our largest enterprise clients to ensure high-quality technical delivery across the Xtremepush platform. You will become a subject-matter expert in the platform and act as a trusted technical advisor to both clients and internal teams.

What You Will Do

You will own the technical success of your assigned clients end-to-end, supporting onboarding, integrations, and complex technical challenges throughout the client lifecycle. You will work closely with client engineering teams and internal stakeholders to ensure platform stability, effective implementation, and long-term client confidence.

Why It Might Be a Fit

This is a hybrid role, requiring office attendance in our Dublin office (2 days a week). You will have the opportunity to work closely with Technology leadership, Engineering, Product, Sales, Account Management, and Strategic Services to deliver cohesive client solutions.

Requirements

• Experience working with Enterprise Clients in a consultancy role
• Proven technical support and / or technical account management experience, preferably for SaaS platforms
• Strong understanding of web fundamentals (HTML, JavaScript, CSS, HTTP)
• Good knowledge of RESTful APIs
• A strong interest or previous experience with AWS
• Strong and demonstrable SQL skills
• Excellent analytical and hands-on problem-solving skills
• Strong communication and presentation abilities, with demonstrable experience engaging with technical and operational client stakeholders
• Detail-oriented and organised, capable of organising cross-functional projects
• Demonstrable experience engaging senior technical and operational stakeholders in enterprise client environments and holding your own in detailed discussions

Benefits

• hybrid work arrangement
• office attendance in Dublin (2 days a week)