Manager, Marketing Operations

Role Overview

You will lead a team responsible for campaign enablement, marketing automation, QA, deliverability, troubleshooting, MarTech operations, workflow improvement, and select marketing web operations work. You will partner with cross-functional teams to ensure our marketing systems, workflows, and digital experiences support strong execution and measurable impact.

What You Will Do

You will lead and develop a Marketing Operations team, manage planning, prioritization, and execution across a three-month-plus horizon, oversee end-to-end campaign operations, and own platform health, deliverability, and issue resolution processes.

Why It Might Be a Fit

You should be comfortable managing team planning over a three-month-plus horizon, prioritizing work based on business impact, coaching team members through complex operational and technical challenges, and coordinating work across partner teams.

Requirements

• Several years of experience in marketing operations, revenue operations, marketing automation/technology, web operations, or a related function
• Experience managing or formally leading team members, including coaching, prioritizing work, providing feedback, supporting development, and creating a positive, accountable team environment
• Hands-on experience with marketing automation platforms such as Braze, SFMC, Marketo or similar systems
• Strong project management and communication skills, including requirements gathering, timeline management, stakeholder alignment, risk mitigation, escalation management, and the ability to translate technical concepts into clear business language
• Practical familiarity with AI, automation, experimentation frameworks, or advanced analytics, and experience designing or rolling out AI-powered workflows, automation playbooks, campaign QA tools, intake automation, experimentation workflows, web QA processes, or reporting systems

Benefits

• Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
• 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan

Tagged as: Marketo, Project Management