Partner Success Manager

Role Overview

We are looking for a Partner Success Manager to serve as the primary bridge between our internal fulfillment team and our DTC brand partners.

What You Will Do

Act as the main point of contact for clients, translating ecommerce project progress into clear, actionable updates, and manage internal workflows to ensure copywriters, designers, developers, and strategists are hitting deadlines.

Why It Might Be a Fit

You will be the person who ‘closes the loops’ and ensures the team solves client issues, double-checks work, and reports back with a smile.

Requirements

• Perfect, accent-free English with a warm, professional tone
• Ecom Fluency: You understand the basics of DTC Ecommerce (Shopify, CAC, LTV, ROAS, and the importance of a high-converting landing page and CRO)
• High EQ: You can handle a stressed client with grace and motivate an internal team under a deadline
• Knowledge of Slack, ClickUp, and Loom/Tella
• Ability to handle 10-15 clients

Benefits

• Remote work arrangement
• Full-time employment
• Compensation: $2,000 – $3,000