Role Overview
Drive product adoption, retention, and growth by delivering high levels of business value and cultivating deep customer relationships with some of the world’s most iconic companies.
What You Will Do
Act as an extension of our strategic customers, develop a trusted advisor relationship with strategic customer stakeholders, and proactively grow the breadth and depth of strategic relationships within customers.
Why It Might Be a Fit
We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential.
Requirements
- 2+ years of customer success, account management, or sales experience in a competitive SaaS environment
- 2+ years working with Mid-Market and Enterprise level accounts
- Excellent communication skills, including issue tracking, triaging and crisis management
- Ability to efficiently manage multiple customer projects simultaneously
- Self-motivated, collaborative and scrappy team player with innovative ideas to inspire customer loyalty and adoption
Benefits
- Comprehensive benefits
- Holistic mind, body and lifestyle programs designed for overall well-being
- Incredibly strong onboarding program
- Ongoing training to help you grow
- Market leading product offering
- Comprehensive Medical, Dental, Vision
- Eligibility for Future Equity Awards
- 401k Matching (50% of the first 7% of your contribution)
- 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
- Family forming benefits up to $20k, plus discounts on a Care.com membership
- Virgin Pulse Wellness Program
- Optional add ons such as pet insurance, legal service support, and more!
To apply for this job please visit www.zoominfo.com.
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