Customer Success Manager

Hybrid Full TimeParis, Ile-de-France, FranceScality

As a Customer Success Manager, you will be responsible for building lasting relationships with customers, driving product adoption, and maximizing customer satisfaction and retention while seizing opportunities to grow revenue. This is a strategic, revenue-driving position where your ability to build trust and drive outcomes will directly shape Scality’s growth in key markets.

Requirements

  • 3 to 6 years of experience in Customer Success, Account Management, or a client-facing role in a B2B tech environment
  • Demonstrated ability to manage and grow a portfolio of enterprise accounts
  • Experience with CRM tools (Salesforce, Gainsight, or equivalent)
  • BS or MS degree in Computer Engineering, Business, Sales, or equivalent experience

Benefits

  • Sports and wellness programs
  • Social responsibility programs
  • Generous benefits packages
  • Training and development programs
  • Team building and get together events

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