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Customer Experience Quality Specialist

On Site Full TimeSingapore, SingaporePERSOL SINGAPORE PTE. LTD.

PERSOL SINGAPORE PTE. LTD. is seeking a customer service professional to manage inquiries via email and phone, ensuring timely case resolution and accurate record-keeping.

The role involves coordinating with stakeholders, monitoring service quality, and contributing to process improvements and data analysis. The ideal candidate has at least 2 years of experience in contact centres or related roles, strong communication skills, and proficiency in Excel and CRM tools.

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To apply for this job please visit en-sg.whatjobs.com.

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