Role Overview
As a Customer Experience Associate in Softlines, you will help customers discover new looks and bring their definition of style to life with confidence. You will share your apparel and accessory expertise and tips to help customers find the perfect outfit for everyday and special occasions.
What You Will Do
Greet every customer with eye contact and smile, acknowledge waiting customers, listen to customer needs, and ensure customers have an extraordinary experience while shopping.
Why It Might Be a Fit
We want to see you grow, so we put growing together at the forefront of everything we do. We provide you with the tools and resources that you need to succeed.
Requirements
- Able to learn and adapt to current technological needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Retail experience preferred
To apply for this job please visit sjobs.brassring.com.
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