Sales Operations Associate

Role Overview

The Sales Operations Associate is responsible for day-to-day sales support and customer service activities, serving as a liaison between Arrow’s internal resources, vendor resources, and customers. The role requires a proactive approach and sense of urgency to anticipate customers’ requirements and communicate efforts in a timely and effective manner.

What You Will Do

The Sales Operations Associate will process routine customer orders, resolve discrepancies, enter sales orders into the Arrow ERP system, and review backlog reports to determine how to fulfill orders most effectively. The role also involves responding to customer requests, documenting customer requests, and maintaining control of the open backlog of orders, service requests, and returns.

Why It Might Be a Fit

Arrow is looking for a candidate with developed knowledge and skills through formal training or considerable work experience. The ideal candidate will have a moderate degree of supervision, identify problems, and make sound decisions. A 2-year degree and 2-4 years of experience or a high school graduate with equivalent related experience are preferred.

Requirements

• 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience
• Specific certifications may be required

Benefits

• Medical, Dental, Vision Insurance
• 401k with Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities