Role Overview
As a Customer Operations Representative, you will handle customer orders, ensure compliance with contractual terms, and resolve customer issues promptly. You will work in a truly international environment with colleagues from all over the world.
What You Will Do
A typical day will include handling standard and high-value customer orders, ensuring timely and accurate invoicing, and overseeing complex return cases.
Why It Might Be a Fit
We are looking for a professional with experience in Customer Operations, English and Portuguese language skills, and knowledge of SAP or Sales Force, Excel skills.
Requirements
- Professional experience in Customer Operations (Order to Invoice/Order to Cash preferrably)
- English + Portuguese
- Experience in corporate environment, preferably in Shared Service or GBS
- Knowledge of SAP or Sales Force, Excel skills
Benefits
- Private medical care
- Group insurance
- Lunch card
- Transportation allowance
- Pension plan
- Multisport/cultural card
- Alcon products for you and your significant other
To apply for this job please visit alcon.wd5.myworkdayjobs.com.
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