Role Overview
Join the Customer Experience team as a customer-oriented person with analytical skills and a desire to learn. Support operational and follow-up activities, prepare reports, and monitor KPIs to improve customer satisfaction.
What You Will Do
Support the Customer Experience team, prepare reports, monitor KPIs, collaborate in initiatives, and participate in cross-functional projects.
Why It Might Be a Fit
We are looking for a customer-oriented person with analytical skills and a desire to learn. If you fit most of what we are looking for, we encourage you to apply.
Requirements
- University degree or Higher Degree in Business Administration, Marketing, Economics, Statistics, Psychology, or related fields.
- Customer-oriented profile and continuous improvement.
- Analytical skills and ability to work with data and indicators.
- Good organizational and planning skills.
- Ability to manage multiple activities simultaneously.
- Communication and teamwork skills.
- Proactive attitude, flexibility, and desire to learn.
- Familiarity with Microsoft Office tools, especially Excel and PowerPoint.
Benefits
- Hybrid work model and flexible schedule.
- Food and telecommuting compensation.
- Exclusive discounts on Allianz products for employees and family members.
- Opportunity to invest in Allianz shares at preferential conditions.
- Access to continuous training and professional development programs.
- Access to innovative digital tools, including internal ChatGPT.
- Wellhub for promoting well-being and physical activity.
- Free fruit and snacks in the office.
- Opportunity to work abroad for up to 25 days a year.
To apply for this job please visit internal-careers.allianz.com.
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