Director, Sales Operations

Role Overview

We are seeking a strategic and collaborative Director of Sales Operations to lead the operational infrastructure that supports a high-performing sales and service organization. The ideal candidate is a strong people leader, analytical problem solver, and effective communicator who thrives in a fast-paced, evolving environment.

What You Will Do

As the Director of Sales Operations, you’ll play a key role in shaping and leading operational strategy, governance, and execution across sales and service functions. You’ll lead a high-performing Sales Operations team, establish priorities, and provide hands-on leadership for complex processes.

Why It Might Be a Fit

This is a high-impact role with visibility and partnership at the executive level. You’ll have the opportunity to shape and scale sales operations for a national sales and service organization, lead modernization of systems, processes, and operational strategy, and enjoy a collaborative and supportive team environment.

Requirements

• Bachelor’s degree required; master’s degree preferred
• 10+ years of progressive experience in Sales Operations, Revenue Operations, Compensation Operations, or related functions
• 5+ years of experience leading and developing operational or analytical teams
• Experience supporting mid-sized or large sales organizations with complex compensation structures
• Strong understanding of commission administration, incentive programs, and compensation governance
• Experience managing highly sensitive compensation and performance data with discretion and integrity
• Proven ability to lead operational transformation, process improvement, and system modernization initiatives
• Strong analytical skills with experience in reporting, KPIs, and business intelligence tools
• Advanced proficiency in Excel and experience with CRM and sales performance management platforms
• Excellent written and verbal communication skills, with the ability to influence senior stakeholders
• Strong project management, organization, and prioritization skills
• Ability to balance strategic thinking with hands-on execution

Benefits

• Medical, dental, vision insurance coverage
• 100% company-paid life and disability coverage
• 401k options with company match
• Three weeks PTO by the end of the first year
• Membership to an onsite gym
• Annual bonus based on company performance results