Senior Associate — Incentive Compensation Administration

Role Overview

The Senior Associate will independently manage the accurate and timely administration of assigned field incentive compensation (IC) plans and compensation cycles. The role will lead end-to-end IC operational activities, including data intake and validation, eligibility and crediting, calculation review, payment-file preparation, payout coordination, reconciliations, exception management, reporting, and post-payment validation in accordance with approved plan rules and governance requirements.

What You Will Do

The Senior Associate will take ownership of complex data and operational issues, analyze payout trends and potential outliers, conduct plan health checks, and partner with cross-functional teams to drive issues through resolution.

Why It Might Be a Fit

The role will independently manage field inquiries and escalations, maintain strong process controls and documentation, and identify opportunities to improve data quality, reporting, automation, operational efficiency, and the overall field experience.

Requirements

• Bachelor’s degree
• 3–5 years of experience in incentive compensation administration, sales operations, compensation operations, finance operations, analytics, or a related field
• Relevant bio/pharmaceutical, healthcare, consulting, or commercial operations experience
• Demonstrated experience supporting end-to-end field IC administration, including eligibility, crediting, calculation validation, payment processing, reporting, reconciliations, and inquiry resolution
• Strong analytical ability to work with large, complex datasets, identify root causes, and resolve data or process issues
• Advanced SQL and Microsoft Excel skills
• Proficiency with industry-leading incentive compensation administration platforms is preferred
• Demonstrated ownership and accountability for deliverables, issue resolution, risk escalation, and timely completion of commitments
• Ability to translate business rules into data logic, validation checks, and clear administrative procedures
• Strong stakeholder-management, written, verbal, and presentation skills

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Stock options

Tagged as: Compensation Design