Customer Experience Agent

Role Overview

Customer Experience Agent provides services to customers in the Maersk environment, including customer channel management, case management, and contract and dispute management. This is an entry-level role that requires limited job and business knowledge at the time of hiring.

What You Will Do

The role involves performing skilled technical, administrative, or operational tasks, and may include tasks of limited scope and complexity. The colleague will exercise independent judgment within defined boundaries and guidelines.

Why It Might Be a Fit

This role is suitable for individuals who have skills developed through job-related training and on-the-job experience within a specific job discipline. Maersk is committed to a diverse and inclusive workplace and welcomes applicants without regard to various characteristics.

Requirements

• Limited job and business knowledge at the time of hiring