Role Overview
As Appinio continues to revolutionise and conquer the market research industry, we are dedicated to continuously delivering exceptional experiences to our clients. Our Customer Success Team plays a fundamental role in this mission and drives the strategic client relationships.
What You Will Do
Serve as the primary point of contact and a highly strategic advisor for a number of strategic customers, building and maintaining strong executive-level relationships through ongoing support and regular check-ins.
Why It Might Be a Fit
You have an extensive background in Market Research or deep experience with data/insight-driven solutions. You have proven, successful experience in supporting and consulting B2B customers.
Requirements
- extensive background in Market Research or deep experience with data/insight-driven solutions
- proven, successful experience in supporting and consulting B2B customers
- highly strategic, balancing customer value with revenue growth objectives
- proficient in German (C2 level), and fluent in English
- hands-on mentality, pragmatism and proactivity and can independently navigate complex client situations
- active listener, who communicates purposefully and confidently and can present complex data with clarity and executive presence
Benefits
- Flexibility Policy – Our flexibility policy means there is no hard cap on the number of vacation days you can take
- Temporary work from abroad – If you’re based in the EU, you can work outside your country of residence for up to 180 days per year
- All the hardware you need and your own MacBook
- Subsidised Urban Sports Club or ClassPass membership based on location
- Access to our Co-working spaces
To apply for this job please visit job-boards.eu.greenhouse.io.
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