Role Overview
The Customer Success Manager – Commercial – Nordics will be responsible for managing a set of corporate customers who are utilizing Arctic Wolf’s CyberSOC solution. The role involves achieving renewal and expansion targets through consultative selling techniques, listening to customers and providing feedback to the business, and ensuring customer satisfaction and delivery of quarterly account reviews.
What You Will Do
The successful candidate will negotiate on behalf of management using product knowledge and knowledge of customer needs to upsell by positioning additional Arctic Wolf service offerings. They will also act as an advisor to customers by leveraging solid domain and product knowledge of Arctic Wolf service offerings and customer’s needs to develop plans for future growth.
Why It Might Be a Fit
The ideal candidate will have the ability to be flexible and work in a rapidly changing environment, with an aptitude for technology and knowledge of spreadsheet and Salesforce utilization. They will also have a fanatical devotion to customer service, business quality, and data security, and think out-of-the-box to energize others with passion, quality, and commitment.
Requirements
- 5+ years of demonstrated success in a sales role, preferably in a technology organization
- Field sales experience strongly desired
Benefits
- Variable incentive compensation
- New hire equity grants
- Comprehensive benefits package
To apply for this job please visit arcticwolf.wd1.myworkdayjobs.com.
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