Role Overview
We are looking for a highly strategic, analytical, and execution-driven Program Manager to lead complex, cross-functional transformation initiatives across Product, GTM, Strategy, and Operations.
What You Will Do
Own & Deliver a Connected & Transparent Transformation Portfolio, Manage a Portfolio, Own program outcomes end-to-end, Identify and surface risks early, Manage interdependencies across teams, Collect, analyze, and synthesize data, Tackle complex challenges, Make balanced, data-driven decisions, Apply systems thinking, Identify themes, patterns, and opportunities for improvement, Communicate clearly and persuasively with diverse audiences, Influence executive stakeholders, Create structure from ambiguity, Partner with program sponsors, cross-functional teams, and program managers, Monitor program performance, manage risks, and deliver progress reports, Build & Maintain a Unified Transformation Operating Model, Design the end-to-end operating model for transformation, Establish governance, DRIs, decision cadences, planning rituals, and teaming structures, Create Clarity Through Strategic Alignment, Develop program charters, problem statements, success metrics, and LRP mappings, Ensure every initiative is grounded in clear objectives and aligned to broader business goals, Create Rigorous Prioritization & Planning Frameworks, Lead quarterly planning cycles, portfolio prioritization processes, Oversee backlog management, Ensure initiatives are properly sequenced, staffed, and funded
Why It Might Be a Fit
10+ years in Program Management, Strategy & Operations, Transformation, PMO, Consulting, or a similar role, Demonstrated success operating within fast-paced, high-growth, or matrixed environments, Experience leading multi-quarter, multi-team transformation initiatives or portfolios, Background working with GTM and Product organizations (Sales, Success, Marketing, Revenue Ops, Product, Eng) preferred, Consulting, PMO, Change Management, or Business Operations experience is a strong plus
Requirements
- 10+ years in Program Management, Strategy & Operations, Transformation, PMO, Consulting, or a similar role
- Demonstrated success operating within fast-paced, high-growth, or matrixed environments
- Experience leading multi-quarter, multi-team transformation initiatives or portfolios
- Background working with GTM and Product organizations (Sales, Success, Marketing, Revenue Ops, Product, Eng) preferred
- Consulting, PMO, Change Management, or Business Operations experience is a strong plus
- Strong command of program management frameworks (OKRs, DRI models, RAID/RACI frameworks, prioritization matrices, governance models)
- Ability to quickly learn and adapt to new systems and operational models
- Familiarity with operational framework methodologies and cross-functional product operating rhythms is helpful
- Experience with establishing program charters and navigating portfolio management frameworks
- Highly structured and detail-oriented, with exceptional organizational skills
- Strong executive presence and ability to influence without authority
- Comfortable working through ambiguity and establishing clarity from the ground up
- High integrity, professionalism, and commitment to transparency
- Curious mindset, continuous improvement orientation, and commitment to learning
Benefits
- health and wellbeing resources
- paid volunteer days
To apply for this job please visit careers-americas.icims.com.

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