Role Overview
As a Senior CSM, you’re a strategic advisor and industry expert managing the most complex, highest-value customer relationships. You lead them to achieve transformational outcomes with Bitsight.
What You Will Do
Own strategic relationships and outcomes for high-value accounts, design and execute multi-year strategic account plans, conduct executive business reviews demonstrating business impact.
Why It Might Be a Fit
You will have the opportunity to serve as an SME across the organization, mentor other CSMs, drive thought leadership, and influence customer strategy with minimal supervision and a comfortability with independent judgment.
Requirements
- 5-15 years of relevant work experience in customer success, account management, solutions consulting, or enterprise roles
- Expertise in cybersecurity, cyber risk management, and industry trends; recognized as trusted advisor on security strategy
- Proven success managing large, complex, multi-stakeholder accounts through full lifecycle; strong ARR expansion track record
- Industry certifications preferred (CTPRP, CISSP, PMP, DASM); in-depth understanding of compliance, governance, threat landscape
- Executive relationship management and C-level communication experience; public speaking and thought leadership presence
Benefits
- Medical, dental, and vision insurance
- Paid parental leave
- Flexible time off
- 401(k) plan with employee and company contribution opportunities
- Life and disability insurance
- Tuition reimbursement
To apply for this job please visit bitsight.wd1.myworkdayjobs.com.
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