Business Development Manager

Role Overview

The Business Development Manager will acquire new clients, manage key accounts, and develop quotes and proposals. They will also establish and maintain client relationships, manage contract renewals, and achieve revenue and gross margin targets.

What You Will Do

Key responsibilities include acquiring new clients, owning and managing RFQs, RFI’s, and RFPs, developing quotes and proposals, managing key accounts, and achieving quarterly and annual revenue and gross margin targets.

Why It Might Be a Fit

The ideal candidate will have a high level of business and commercial acumen, an understanding of the CX industry, and exceptional interpersonal, presentation, and negotiation skills.

Requirements

• Understanding of the business benefits delivered by integrated CX technologies
• High level of business and commercial acumen with an in-depth knowledge of the CX industry
• Understanding of and abides by the principles and practices of strategic, value-based selling
• Exceptional interpersonal, presentation, and negotiation skills
• Excellent Communication skills – both written and oral
• The ability to handle pressure and meet tight deadlines
• Strong organisational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced, dynamic work environment

Benefits

• Benefits package