Veeva CRM Admin/Developer – Field Enablement

This position is for a Veeva CRM administrator & Development who has strong hands-on technical administration, UIX & development experience in Veeva CRM. The ideal candidate will have strong analytical and problem-solving skills, written and communication skills, and experience in AI-based solutions and Veeva/Vault CRM.

Requirements

• Strong hands-on technical administration, development experience in Salesforce.com Service or Sales Cloud
• Strong desire/capability to quickly learn new technologies, self-contribute & ready to lead
• Highly adoptive to AI in the daily work and actively engineering in the continuous development of AI-based solutions
• Build and leverage reusable code & libraries for global harmonization and future reuse/extension
• Partner with the testing team to ensure applications/components are fully functional
• Review, track, and fix any defects or performance problems discovered in testing
• Should be able to effectively coordinate with all IT partners and instruments for the best-in-class solution implementations
• Should be able to work directly with multiple stakeholders and work on multiple tasks simultaneously from technical perspective
• Analyze existing processes and make best practice & improvement recommendations to streamline any of the existing processes which should be harmonized globally
• Should be able to demonstrate and explain the functionality outcome of solution implementations
• Should be able to clearly document Knowledge Base Docs, SOPs, Solutions, and guidelines for local and global teams
• Should be able to demonstrate and explain the functionality outcome of solution implementations
• Coordinate and ensure all the standard documentation such as SDD, Configuration tracker, Deployment checklists, Change Requests, Testing, ITQM, SIS/SIP, etc. are documented and continuously maintained
• Ensure to effectively use the CI/CD processes to streamline and integrate with the Agile ways of working/delivery
• Ensure to follow all the best practices in every stage of SDLC, and consistent architecture practices across deliverables using IT operating model and EA frameworks are followed by instituting the Configuration management principles on the Veeva commercialization
• Should be able to closely work with multiple peers spread across different locations globally (BMS and Service providers)

Benefits

• Health Coverage
• Wellbeing Support
• Financial Well-being and Protection
• Paid Time Off
• Flexible time off (unlimited, with manager approval, 11 paid national holidays)
• 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Unlimited paid sick time
• Up to 2 paid volunteer days per year
• Summer hours flexibility
• Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
• Annual Global Shutdown between Christmas and New Years Day
• 401(k) plan
• Short- and long-term disability
• Life insurance
• Accident insurance
• Supplemental health insurance
• Business travel protection
• Personal liability protection
• Identity theft benefit
• Legal support
• Survivor support

Tagged as: CRM Administration