Senior Data Analyst

Role Overview

The Data Analyst supports data-driven decision-making across the English Online portfolio by providing analysis and actionable insights to improve product performance, learner experience, and commercial outcomes. The role contributes to improvements in data governance, reporting, and analytics capability, ensuring insights are accessible and actionable for both technical and non-technical stakeholders and enabling evidence-based decisions across global teams.

What You Will Do

Develop and maintain SQL queries, datasets, and Power BI dashboards to provide accurate insights into product performance, learner behaviour, commercial outcomes, and operational effectiveness. Conduct analysis of product features, marketing performance, customer journeys, pricing initiatives, and user engagement.

Why It Might Be a Fit

The role requires strong SQL/MySQL skills, experience building and maintaining Power BI dashboards, and the ability to translate data into clear, actionable commercial or product insights. The ideal candidate will have experience working with cross-functional teams, managing competing priorities in a deadline-driven environment, and contributing to data governance or data quality improvement initiatives.

Requirements

• Minimum 5+ years’ experience in data analysis, BI analysis, or product analytics.
• Strong SQL/MySQL skills, including writing and optimising queries.
• Experience building and maintaining Power BI dashboards.
• Proven ability to translate data into clear, actionable commercial or product insights.
• Experience developing and tracking KPIs for digital services or digital products.
• Experience with cross-functional teams (e.g. product, marketing, sales).
• Familiarity with customer journey analysis, digital funnel metrics, and performance benchmarking.
• Strong written and verbal communication skills for technical and non-technical audiences.
• Experience with GA4 and other digital analytics tools.
• Ability to manage competing priorities in a deadline-driven environment.

Benefits

• Dental insurance
• Vision insurance
• Pension scheme
• Annual leave
• Sick leave
• Public holidays

Tagged as: Data Analysis