Role Overview
The Customer Success Manager is responsible for client satisfaction and success, interacting with assigned dealerships to understand business needs and assist with driving CDK solution value.
What You Will Do
Fields questions, assists clients with defining their strategy, maintains relationships, assesses risk factors, prepares reports, identifies opportunities, and partners with Sales to grow the CDK business.
Why It Might Be a Fit
The ideal candidate will have a high sense of urgency, strong communication skills, and experience with SalesForce, with a strong ability to work as a team member with limited supervision.
Requirements
- Minimum 4 years of client services, marketing, or sales experience
- Ability to work and influence across all levels of the dealership
- Knowledge of CDK applications and familiarity with the automotive industry
- In-depth knowledge of variable dealership operations or in training dealer staff on software applications and process
- Experience with SalesForce
- High sense of urgency and ability to handle high-stress interactions
Benefits
- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
To apply for this job please visit cdk.wd1.myworkdayjobs.com.
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