Role Overview
The Paid Media Operations Lead will enable the end-to-end deployment and scaling of AI agents across Paid Media, partnering with Paid Media subject matter experts and stakeholders.
What You Will Do
Key responsibilities include use case requirements development, deployment management, governance and controls, adoption and change management, and performance and continuous improvement.
Why It Might Be a Fit
The ideal candidate will have experience in Paid Media, strong project management skills, and knowledge of AI, automation, and emerging marketing technology.
Requirements
- 4–7 years of experience in paid media or digital marketing
- Strong project management skills with demonstrated experience leading complex initiatives across multiple teams and stakeholders
- Knowledge of Paid Search, Programmatic, Social and Media Campaign Planning
- Strong interest in AI, automation and emerging marketing technology
- Experience with campaign governance, approvals, risk and controls, ideally within a highly-regulated organization
- Strong analytical and problem-solving skills, with advanced proficiency in Excel and comfort working with large datasets
- Highly organized and detail-oriented, with the ability to manage multiple workstreams and deadlines simultaneously
- Strong written and verbal communication skills, with the ability to work effectively across both technical and non-technical stakeholder groups
- Demonstrated curiosity and willingness to learn emerging technologies and challenge existing ways of working
Benefits
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages
- Paid holidays
To apply for this job please visit citi.wd5.myworkdayjobs.com.

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