Role Overview
The Customer Experience Coordinator is responsible for providing world-class customer service and transactional support over the phone and through electronic communications.
What You Will Do
Process customer orders/changes/returns, rectify product or service problems, and respond to customer and internal partners.
Why It Might Be a Fit
The ideal candidate will have a pleasant and positive disposition with customers, identify and assess customer’s needs, and maintain client satisfaction.
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
Benefits
- Competitive compensation
- Excellent healthcare including medical, dental, vision and prescription coverage
- Short & long term disability plus life insurance
- Retirement Savings Plan (401K)
- Employee Stock Purchase Plan
- Tuition assistance for undergraduate and graduate level courses
To apply for this job please visit wd5.myworkdaysite.com.
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