People Operations Partner

Cresta is hiring a People Operations Partner (HR Systems & Operations) to grow, support, and optimize the infrastructure behind our employee experience. We’re looking for an operator, systems thinker and builder, someone who thrives in complexity, anticipates scale challenges before they happen, and brings both execution rigor and forward-thinking design.

Requirements

• Own and evolve our People & Recruiting systems ecosystem to ensure scalability, compliance, and operational excellence.
• Execute employee life cycle events including onboarding, offboarding, job changes, documentation, and data changes across HR systems.
• Help refine and document standard operating procedures and service level agreements.
• Serve as the subject matter expert for HRIS architecture, integrations, workflows, and automation, with minimal supervision.
• With guidance from the People leadership team, own system enhancements, configuration changes, testing, and release management with precision.
• Drive implementation of new People technology, including requirements gathering, vendor partnership, UAT, rollout, and adoption measurement.
• Design and optimize workflow management tools to improve service delivery speed, transparency, and employee self-service.
• Build dashboards and reporting frameworks that enable leaders to make data-driven talent decisions.
• Ensure data integrity, governance, and audit readiness across all People systems.
• Work closely with the Payroll team to provide timely payroll inputs US & International locations.
• Partner cross-functionally with Payroll, Finance, IT, Legal, and Talent Acquisition on integrations and shared systems initiatives.
• Identify manual or fragmented processes and proactively design automated, scalable solutions.
• Document governance models, system architecture decisions, and operating procedures to reduce single-threaded ownership risk.
• Support global compliance and data privacy standards across Canada, the US, Europe, and other emerging regions.
• Work with Global Mobility process owners to support the mobility request from current employees and future hires across multiple geographies.
• Administer employee documents and operations on connected HR systems (such as EOR providers)

Benefits

• Medical, dental, and vision plans
• Paid parental leave
• Monthly Health & Wellness allowance
• Work from home office stipend
• Lunch reimbursement for in-office employees
• PTO: 3 weeks in Canada

Tagged as: Data Analysis