Sales Operations Analyst

Role Overview

The Pune Shared Services Centre was built to drive efficiencies in Sales Operations activity and support the Americas Divisional Sales Theatre with specialized focus on SalesForce data quality, reporting and ensuring the requisite tools are provisioned. As a Sales operations analyst, this role will be an integral part in the shared service centre responsible for responding to case load and inquiries from the Sales teams it supports.

What You Will Do

Tackle the daily administration and support caseload of Salesforce.com database including Accounts, Contacts, Opportunities and Territory Assignments. Act as internal Help Desk resource for all Salesforce.com user support issues with the Sales organization and work with the Technical support team to expedite resolution. Ensure and maintain data integrity in Salesforce.

Why It Might Be a Fit

Strong mathematical/analytical background with the ability to understand complex data and resolve difficult problems. Excellent communication skills are a must with good command over written and spoken English. 2+ Years of Experience in Sales Operations, Finance or applicable quantitative role.

Requirements

• Strong mathematical/analytical background
• Excellent communication skills
• 2+ Years of Experience in Sales Operations, Finance or applicable quantitative role
• Previous experience with SFDC and tools like: DnB, SalesNav, etc
• Good knowledge of MS Office and Excel
• Experience with a ‘Shared Resource Centre’
• A self-starter, quick learner and team player

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work CertifiedTM across the globe