Role Overview
Dandy is hiring a Senior Manager, Revenue Operations, Customer Success to join our rapidly growing venture-backed company. The Revenue Operations team is responsible for operationalizing our Revenue organization and driving the efficiency and scalability needed to support continued growth.
What You Will Do
You’ll own the operational backbone of the function, ensuring the team has the processes, systems, insights, capacity, and incentives needed to improve productivity and drive customer activation, growth, and retention.
Why It Might Be a Fit
You will act as the strategic RevOps partner to Customer Success leadership, translating company goals into executable operating plans and driving continuous improvement across pursuit allocation, rep productivity, funnel conversion, and pipeline generation.
Requirements
- 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or a related field
- Proven experience supporting a Customer Success, SDR, outbound sales, or pipeline-generation organization
- Strong understanding of Customer Success funnel metrics, including activity, connect rates, meetings set, meetings held, conversion rates, and pipeline generation
- Experience with capacity planning, territory design, routing, lead or pursuit prioritization, and performance management
- Strong understanding of CRM systems such as Salesforce and analytics tools such as Looker and Hex
- Demonstrated ability to translate strategy into clear, scalable processes and operating rhythms
- Exceptional analytical, communication, and stakeholder-management skills
- Experience working in high-growth, fast-paced environments preferred
- Operates with urgency and ownership and is comfortable navigating ambiguity
- Able to identify problems, develop recommendations, and independently drive initiatives from strategy through execution
Benefits
- healthcare
- dental
- mental health support
- parental planning resources
- retirement savings options
- generous paid time off
To apply for this job please visit jobs.ashbyhq.com.
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