Role Overview
The People Operations Specialist will play a key role in managing HR operations, optimizing employee lifecycle workflows, and ensuring smooth service delivery across DHSE Central. The role involves managing HR operations, optimizing employee lifecycle workflows, and ensuring smooth service delivery.
What You Will Do
The Specialist will act as a primary operational contact for employee and manager queries via Jira, Slack, and email, independently resolving mixed-complexity tickets per month while maintaining >90% SLA adherence. They will also execute employee lifecycle processes, maintain accurate employee records, and support pre-payroll data reconciliation.
Why It Might Be a Fit
The ideal candidate will have 1–3+ years of hands-on experience in HR Operations or People Operations, a solid understanding of German labor law, and strong proficiency with modern HR systems. They will also have a customer-centric mindset, strong detail orientation, and excellent communication skills.
Requirements
- 1–3+ years of hands-on experience in HR Operations or People Operations
- Solid understanding of German labor law, social security regulations, and general HR administrative compliance
- Strong proficiency with modern HR systems, particularly Workday and ticketing platforms like Jira or ServiceNow
- A customer-centric, empathetic mindset with a strong focus on high-quality service delivery
- Strong detail orientation, problem-solving skills, and ability to prioritize in a dynamic workflow
- Excellent communication skills in English (C1+) and strong working knowledge of German (B1+ minimum)
Benefits
- 27 days holiday with an extra day on 2nd and 3rd year of service
- 1.000 € Educational Budget
- Language Courses
- Parental Support
- Access to the Udemy Business platform
- Health Checkups
- Meditation
- Gym & Bicycle Subsidy
- Employee Share Purchase Plan
- Sabbatical Bank
- Public Transportation Ticket Discount
- Life & Accident Insurance
- Corporate Pension Plan
- Digital Meal Vouchers
- Food Vouchers
- Corporate Discounts
To apply for this job please visit jobs.smartrecruiters.com.

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